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General terms & conditions

OUR ONLINE STORE is a compliment to our iconic beach shop on Kalamalka Lake. Our online store is often referred to as “Kalavida Online” and/or “ Kalavida webstore. Our online store is legally recognized as KALAVIDA SURF SHOP LTD dba. (Kalavida Surf Shop).

 

Use of ONLINE STORE is subject to the following terms and conditions. By using or shopping on our site, you agree to all of the conditions stated and any related conditions, policies, terms, and guidelines.

In the event of illegal or improper use of the website, KALAVIDA reserves the right to cancel your account(s) and to restrict your access to any part or all of the site at any time, without prior warning, and at KALAVIDA’S sole discretion.

 

KALAVIDA reserves the right to edit, modify or discontinue using any part of the site at any time. Prices, packages, and information are subject to change without notice.

 

Prices

All prices on the KALAVIDA ONLINE STORE website are in Canadian Dollars.

 

Taxes

As required by Canadian law, taxes will be applied to your total order (cost of goods plus all shipping and handling). This will be reflected in your order total at checkout. All applicable taxes will be charged based on the province your order is being shipped to.

 

e-Newsletters and Electronic Communication

By visiting the KALAVIDA site, emailing us, or subscribing to receive eNewsletters from KALAVIDA, You agree that KALAVIDA has permission to communicate with you, and that these communications meet any requirements that need to be in writing.

 

Your Privacy

KALAVIDA customer information is kept in the strictest of confidence. For our full Kalavida Privacy policy, please visit our Privacy Policy page.

 

Feedback Content

Customer's and visitors to the KALAVIDA site have the ability to enter comments and product reviews if they have registered a user account on the site. Any submitted content must not include anything illegal or that other viewers may find offensive. Content will be monitored and will only be posted to the site after having been approved by an authorized KALAVIDA manager.

KALAVIDA reserves the right to reject any content not deemed suitable for the site. By posting comments on the site, You consent to allow KALAVIDA to reuse said content in any form of media at any time, and to modify or adapt said content, without requiring further consent.

Website Content

KALAVIDA attempts to ensure that all site content is accurate at all times, but cannot be held responsible for any content that may contain errors, is inaccurate or is incomplete in any way. If you spot an error, please let us know and we will verify and correct the information where necessary.

If you purchase a product that was not as it was described, you are welcome to return the product for a refund. Please see our Returns and Exchanges page for more information. All currency amounts are in Canadian Dollars.

Contact Kalavida

For more information, questions, or further details on our policies and conditions, please contact us at:

Kalavida Surf Shop
[email protected]
778-475-5808

Canada Wide Shipping!
2024 Boards In Stock Now!
Inflatable SUP Specialist!
Electric SUPs now in stock!